Email us
support@petu.clubUse the address above from the inbox tied to your Petu account when you can. We read every message; complex cases may take a few business days.
What we can help with
- Account access, sign-in, and profile updates
- Paid recipes, subscriptions, and refunds
- Payments and receipts (include your transaction reference when you write)
- Privacy rights requests and data questions
Legal & formal notices
Questions strictly about the Terms of Service should go to legal@petu.club. For privacy policy text and your rights, see the Privacy Policy (Support and Contact sections at the end). Refund rules are in the Refund Policy.